Privacy policy

Last updated: June 2026

Wixlo ("we", "us", or "our") operates www.wixlo.shop. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Personal identification: Name, email address, phone number, billing and shipping address
  • Payment information: Credit/debit card details (processed securely via our payment provider — we do not store card details)
  • Device and usage data: IP address, browser type, pages visited, time spent on site, referring URLs
  • Communications: Any messages you send us via email or contact forms

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to customer service enquiries
  • Send marketing emails (only with your consent — you may unsubscribe at any time)
  • Improve our website and customer experience
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Shipping carriers (to fulfil and deliver your order)
  • Payment processors (to process transactions securely)
  • Service providers (e.g. email platforms, analytics tools) who assist in operating our business, under strict confidentiality agreements
  • Legal authorities where required by law

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies in your browser settings, though this may affect some website functionality.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at contact@wixlo.shop.

Data Security

We implement industry-standard security measures to protect your personal information. All transactions are processed over SSL-encrypted connections.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions, contact us at:
Email: contact@wixlo.shop
Address: 3913 University Street, Redmond, Seattle, WA 98052, United States